Access to reliable customer service is important when choosing a telecommunications provider. Whether you need help with your SIM card, want to explore mobile packages, or have questions about Roshan services, visiting an official store can make it easier to get assistance. Roshan provides a store locator on its official website to help customers find selected stores across Afghanistan.
The Roshan Stores page lists flagship locations, addresses, and contact numbers, helping customers identify where to go for in-person assistance. By checking store details before visiting, customers can plan their trip and find relevant contact information in advance.
Find Roshan Stores Across Afghanistan
Roshan operates flagship stores in several provinces, giving customers access to its services in key locations. Its official store locator lists outlets in Kabul, Nangarhar, Kandahar, Kunduz, Balkh, Herat, and Ghazni.
These locations give customers a starting point for finding a Roshan store near their city or travel destination. Customers should check the latest details on the official website before visiting, as addresses, contact information, and store availability may change.
Visit the official Roshan Stores page to view the published store information.
Roshan Flagship Store Locations
Roshan’s official store locator lists the following flagship stores:
1. Kabul: Roshan Shop 1
The Kabul flagship store is listed at House No. 13, Main Street, Wazir Akbar Khan, Kabul, Afghanistan.
Customers in Kabul can use the official listing to check the address and contact the store before making a visit.
2. Nangarhar: JLD Shop
The JLD Shop is listed at Noor Omar Plaza, in front of Five Star Hotel.
Customers in Nangarhar can consult the official store page for the published contact number and location details.
3. Kandahar: KDR Shop
The KDR Shop is listed in District 02, near Jama e Omar, Kandahar, Afghanistan.
Checking the address in advance can help customers locate the store more easily.
4. Kunduz: KDZ Shop
The KDZ Shop is listed on Kabul Street, opposite Almond Market, Kunduz, Afghanistan.
Customers can refer to Roshan’s online listing for the current contact information before visiting.
5. Balkh: MZR Shop
The MZR Shop is listed at Darwaze Balkh Arian Market.
Customers in Balkh can use the official store locator to confirm the listed details and plan their visit.
6. Herat: HRT Shop
The HRT Shop is listed at Tank Markaz, in front of Park Hotel.
Customers should check the official website for the current contact number and store information.
7. Ghazni: GZN Shop
The GZN Shop is listed on Bazazi to Cinema Street, across Ghazni City Center.
The online store listing helps customers identify the published location before traveling to the outlet.
Store information is based on Roshan’s official listing. For the latest addresses and telephone numbers, visit the Roshan Stores page.
What Can Customers Do at a Roshan Store?
Customers may need in-person assistance for different mobile communication needs. Depending on the services available at a particular location, a Roshan store may be a useful place to ask about SIM-related services, mobile packages, account questions, or other customer requirements.
If you need a specific service, contact the store before visiting to confirm whether it is available there and whether you need to bring any documentation.
Customers can also review Roshan’s online service pages to learn about available packages before speaking with a representative.
Explore Roshan Internet and Call Plans
Roshan provides mobile internet and voice packages for different usage needs. Customers who want to compare options before visiting a store can explore the official online pages.
The Roshan Internet Plans page lists data bundles with different allowances and validity periods. Customers can compare available options based on how frequently they use mobile data for browsing, messaging, streaming, and other online activities.
The Roshan Call Plans page provides information about voice bundles, including packages with different minute allowances and subscription periods.
Reviewing the available packages in advance can help customers prepare questions and choose options that suit their communication needs.
Manage Your Account with MyRoshan
Customers who prefer digital account management can also use the MyRoshan app. According to Roshan’s official website, the app supports multiple accounts, top-ups, special app bundles, subscriptions to internet and call plans, and real-time usage checks.
These features can make everyday account management more convenient and reduce the need to visit a store for routine tasks.
Customers can explore MyRoshan through the official Roshan website and follow the instructions provided for accessing the app.
Contact Roshan Customer Support
If you need assistance before visiting a store, Roshan also provides customer support through its official contact channels.
Roshan’s contact page lists the following telephone numbers:
- Within Afghanistan: Dial 333.
- From overseas: Call (+93) 79 997 1333.
- From another national network: Call 079 997 1333.
Roshan states that its customer care team supports customers in Dari, Pashto, and English, with published service hours from 6 AM to 10 PM, seven days a week.
Tips Before Visiting a Roshan Store
A little preparation can help make your store visit more efficient.
- Check the official store locator for the correct address.
- Call the listed number to confirm the location and service availability.
- Clearly identify the service or issue you need help with.
- Ask whether any identification or supporting documents are required.
- Review relevant package details online before discussing a subscription.
These steps can help you avoid unnecessary travel and make it easier to get the assistance you need.
Frequently Asked Questions
1. Where can I find Roshan stores in Afghanistan?
Visit the official Roshan Stores page to view the published flagship store locations and addresses.
2. Which cities have Roshan flagship stores listed?
The official page lists stores in Kabul, Nangarhar, Kandahar, Kunduz, Balkh, Herat, and Ghazni.
3. How can I contact Roshan customer care?
Within Afghanistan, dial 333. For overseas assistance, call (+93) 79 997 1333.
4. Can I check Roshan packages online?
Yes. Visit the official Internet Plans and Call Plans pages to compare available bundles.
5. Does Roshan offer digital account management?
Yes. MyRoshan supports top-ups, package subscriptions, multiple accounts, and real-time usage checks.
6. Should I contact a store before visiting?
Yes. Calling ahead can help confirm the address, service availability, and any requirements for your visit.
